Being an online company, we understands that it is not always possible to get the perfect size or style the first time around. Therefore we do accept sizing exchanges but not for design exchange, however we have a few points for you to take note of:
- An exchange must be informed to our customer service by email or whatsapp within 2 working days of delivery.
- If an exchange is not submitted within 2 working days your return will not be valid
- All tags should be attached to garments, in original packaging, unworn , undamaged, and are in sale condition.
- The buyer shall responsible for the shipping fees of the exchange.
- We will charge for resend shipping fees of RM7.00 west msia / RM10.00 sabah sarawak.
- After admin approved your exchange, we will ship out your parcel within 1-3 days. If the stock are out of stock, we will Pre Order for you.
4 Simple Steps To Exchange Or Return Your Order
Step 1: Email to [email protected] or Whatsapp us at 011-1142 8936
Step 2: Post out your return and to us (address will be given when dealing).
Step 3: Make payment of resend shipping fees (payment details will be given when dealing).
Step 4: After we received the parcel with good in condition, we will post out ur exchange.